SMS Privacy Policy

At The Muscle Co., we value your privacy and the security of your communication data. This SMS Privacy Policy outlines our practices regarding information collected through our text messaging services in compliance with industry standards.

1. Nature of SMS Communications

By opting in to our SMS program, you can expect to receive periodic messages related to hauling and specialty cleaning services, including scheduling confirmations, project status updates, appointment reminders, and occasional service notifications.

2. Information Collection and Consent

We collect mobile phone numbers when you voluntarily provide them through our website inquiry forms or during service booking. By providing your mobile number, you signify express consent to receive text messages from The Muscle Co. Consent is not a condition of any purchase or service agreement.

3. Message Frequency and Carrier Rates

Message frequency varies based on your service schedule and interactions with us. Standard message and data rates may apply depending on your mobile carrier plan. The Muscle Co. is not liable for any costs associated with receiving or sending SMS messages.

4. Getting Assistance and Opting Out

To get help, reply HELP to any message or email info@themuscleco.com. To stop receiving messages, reply STOP, UNSUBSCRIBE, or QUIT at any time. You will receive one final text confirmation, and will no longer receive SMS communication from us unless you choose to opt back in.

5. Data Privacy and Security

We take data security seriously. The Muscle Co. does not share, sell, or rent mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. We use industry-standard security protocols to protect your personal communication data from unauthorized access.

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from The Muscle Co., from 903-321-3411 regarding informational. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 903-321-3411 or Info@themuscleco.com. Mobile opt-in information is never shared with third parties.

Last Updated: October 2023